Privacy

Last changed on 19th Nov 2017

We collect information in the following ways

  • Information you give us, when you sign up for a SprachDuo Account. When you do, we’ll ask for personal information, like your name, email address, age group, the city you want to search for a language partner in, or the languages you speak and learn.

  • Device information: We collect device-specific information (such as your hardware model, operating system version, web browser).

  • Log information: When you use our service, we automatically collect and store certain information in server logs. This includes:

  1. Internet protocol address

  2. cookies that may uniquely identify your browser or your SprachDuo account

How we use information we collect

  • If you have a SprachDuo Account, your Profile name, Profile photo, and other personal information may be displayed in the search results (“Find your language partner”).

  • When you contact SprachDuo, we keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.

  • We use information collected from cookies and your personal information like age group, city, languages you speak and learn for our anonymised statistics.

Accessing and updating your personal information

Whenever you use our service, we aim to provide you with access to your personal information to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes.

Information we share

  • We do not share personal information collected by SprachDuo with companies, organizations and individuals outside of SprachDuo.

  • We pass on the anonymized statistical information as part of usage of Google Analytics. See the section "User tracking and statistical analysis using Google Analytics".

User tracking and statistical analysis using Google Analytics

As part of tracking user activity and its statistical analysis, we use Google Analytics. The following criteria apply here:

  • The collection is exclusively for anonymous user activity statistics such as:

    • Numbers of users and visitors,

    • Numbers and type of pages visited,

    • Referrer pages through which users enter SprachDuo (such as Google itself),

    • Search criteria by which the SprachDuo site on Google was found by the visitor before entering,

    • Clicked internal and outbound hyperlinks on the SprachDuo page.

  • As far as Google Analytics allows, all features that may be associated with personal information are disabled.

  • The IP addresses of the users are only transmitted anonymously.

  • We do not use the function to collect demographics and interests.

  • We do not use the function User ID of Google Analytics for cross-device user tracking.

  • Users can disable tracking in their profile.

In addition, each user is free to use a corresponding browser plugin for the general suppression of the functions of Google Analytics.

Information security

We work hard to protect SprachDuo and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:

  • We monitor unauthorized use of our service.

  • We protect SprachDuo Login against brute-force.

  • We use simple image captcha to verify the website is used by humans only.

  • We restrict access to personal information to SprachDuo Administrators (protecting against information disclosure).

Changes

Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes).